We are delighted to announce we are growing and have an opening for a Collections Coordinator within our Business Support Division covering our Citations & Toll Management services across UK, Ireland, Spain and France Team based in our Egham office. The division works in collaboration with multiple departments across the UK & EU on the deployment of commercial initiatives in accordance with the Company’s strategic objectives. This is a great opportunity for those looking to further their career working in a fun and friendly environment.

Organization Overview:

We’re Enterprise Mobility. A family-owned, global mobility leader with a $38 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business.

• Ensuring payments are received in line with Enterprise Mobility credit terms.
• Prioritise high value debt profiles.
• Accounts Receivable clean-up management.
• Develop and maintain relationships with customers and Enterprise Mobility contacts.
• Customer telephone contact operational plan.
• Consistent customer contact approach.
• Leverage synergies with other Enterprise collections teams.
• Equal focus on individual and team monthly targets.
• Collaborate with UK Corporate & Business Management teams to support collection efforts.
• Resolve customer queries and disputes to invoices.

The successful candidate will be required to demonstrate the following skills and attributes:

• Proven ability to make sound decisions in a fast-paced environment.
• Strong relationship-building skills, both internally and externally.
• Excellent customer service skills with a commitment to delivering high standards.
• Strong analytical skills with the ability to interpret data effectively.
• Ability to work independently and collaboratively as part of a team.
• Excellent verbal and written communication skills with keen attention to detail.
• Strong time management skills with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office products, as well as internet and telephone communication skills.
• Outstanding organisational skills with the ability to manage multiple priorities.
• Reliable, hardworking, and committed to excellence.

Additional Information:

Location: Enterprise House, Egham, Surrey, TW209FB

Salary: £25,400 + bonus incentives, OTE £28,500

Hours: 40 hours per week –  8am-5pm Mon-Fri

You should also know that:

Regardless of your socio-economic and educational background, Enterprise will always look at how you perform against our competencies and will judge you on that alone.

Please let us know about any accommodations you may need to participate in our recruitment process.

Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality.

This is more than just a job, this is an investment in your future, a way into a dynamic workplace and a flexible journey you can shape for you. So, what are you waiting for?